Privacy policy

Last updated: December 19, 2025

Sunaina Textile PK operates this website and online store, including all related content, features, products, and services (collectively, the “Services”). Sunaina Textile PK is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies, relates to, or can reasonably be linked to an individual.

We may collect the following categories of personal information depending on how you interact with the Services:

Contact information such as name, billing address, shipping address, phone number, and email address
Payment and transaction information including payment method, transaction details, purchase history, and order confirmations (payment processing is handled by third-party payment providers)
Account information such as username, preferences, and settings
Shopping activity including products viewed, added to cart, wishlisted, purchased, returned, or exchanged
Communications including messages sent to customer support or inquiries
Device and technical data including IP address, browser type, device identifiers, operating system, and network information
Usage data including interactions with the website, pages visited, time spent, and referral sources

Sources of Personal Information

We collect personal information from:

You directly, when you place an order, contact us, or use the Services
Automatically, through cookies, pixels, and similar technologies when you browse the website
Service providers, such as Shopify, payment processors, shipping partners, analytics, and advertising platforms
Marketing and advertising partners

How We Use Personal Information

We use personal information to:

Provide, operate, and improve the Services
Process payments, fulfill orders, manage returns and exchanges
Communicate with you regarding orders, support requests, or service updates
Personalize your shopping experience and recommend relevant products
Conduct marketing and advertising activities
Measure advertising performance and attribution
Detect fraud, abuse, or security issues
Comply with legal and regulatory obligations

Advertising, Analytics, and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to analyze traffic, measure performance, and deliver relevant advertising.

TikTok Pixel and Enhanced Matching

We use the TikTok Pixel, including enhanced and advanced matching features, to:

Measure ad performance and conversions
Understand user behavior on our website
Improve audience targeting and ad relevance
Prevent fraud and ensure platform integrity

Through the TikTok Pixel, TikTok may collect or receive information such as:

IP address
Device and browser information
Pages visited and actions taken on our website (for example, product views, add-to-cart events, purchases)
Limited customer data such as email address or phone number, which may be hashed or encrypted before transmission

TikTok processes this information in accordance with its own privacy policy and advertising standards.

How We Share Personal Information

We may share personal information in the following circumstances:

With Shopify, which hosts our store and provides essential commerce infrastructure
With service providers such as payment processors, fulfillment partners, customer support, analytics, and IT providers
With advertising and analytics partners, including TikTok, for marketing measurement, attribution, personalized advertising, and fraud prevention
With affiliates or corporate partners, where applicable
In connection with a business transaction, such as a merger or sale
To comply with legal obligations, enforce policies, or protect rights and safety

Third parties process personal information in accordance with their own privacy policies.

Cookies and Tracking Choices

You can manage cookies and tracking technologies through your browser or device settings. Where required by applicable law, we obtain consent before placing non-essential cookies or tracking technologies.

You may also manage interest-based advertising preferences through third-party platforms, including TikTok’s advertising settings.

Children’s Privacy

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.

Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights to:

Access personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information
Request a copy of your personal information
Opt out of marketing communications

Requests can be made using the contact details below. We may verify your identity before responding, as required by law.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your own. Where required, we rely on appropriate legal mechanisms such as standard contractual clauses to protect transferred data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Sunaina Textile PK
Email: sunainatextile786@gmail.com
Location: Karachi, 76500, Pakistan

Address 1: Plot No F-8/3 Site Industrial Area Opp Atlas Honda Gate No 3 Karachi.

Address 2 : 12/A New Memon Masjid New Nham Road